About us
We source brands from around the globe. Big & small to bring you & your little ones the best stuff.
We stock what we love and want in our own homes, products are chosen with an eye for quality, longevity, sustainability and ethical production, as well as playful design to make you smile.
How we do things
To us, a modern online toy shop means a website built by parents, for parents, stocking the best products, not all the products, providing an effortless shopping experience and run by a friendly team, with integrity.
This is how we break it down:
THE SHOP
- Inspiring and effortless
- You won't labour through our store. We hope you'll be inspired by the constant newness, finding beautiful things at every turn, curated into meaningful collections that reflect your own sense of style and stage of parenting.
- We continuously strive for the Sweet Pea experience to be effortless, from the website to your door. With same day delivery in the UAE.
THE PRODUCTS
Always style and substance
We take care to source the brands with the best materials paying attention to the educational & play aspects of each product. In fact, everything is tested by our little ones.
THE SWEET PEA WAY
Helpful, Friendly, with Integrity
OUR VALUES
- Affordable Prices: We work hard to keep our prices affordable and competitive
- Exceptional Customer Service: We pride ourselves on ensuring every Sweet Pea purchase is a fun and positive experience
- Safety First: We ensure all our products meet International Safety standards, and only buy from reputable manufacturers.
- Buy Online: Our straight forward checkout is 100% secure and takes only minutes
WE BELIEVE
• Shopping for little ones should be as enjoyable.
• In always being helpful, and always being here to help, no matter what.
• Committing to our service levels especially the delivery time, gorgeous packaging and fair prices!
• In continuously listening to our customers, and acting upon what they say.
• In taking responsibility - we continually strive to lessen the impact we have on the environment & demonstrate this in the brands that we represent.
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Shipping
How long will my order take to arrive?
If you are in UAE you can expect your order to arrive next day or you have the option for same day shipping in the UAE if you place your order before 14:00 UAE.
- Same day Dubai - for orders placed up-to 14:00 (collected from us between 3-6 pm and delivered by 9pm on the same day)
- Same day UAE - for orders placed upto 14:00 (collected from us between 3-6pm and delivered by 11pm on the same day)
- Next day UAE - for orders placed up-to 16:00 (collected and delivered the following day)
- Same day Dubai urgent delivery - reach out & we can try make it happen hello@sweetpea.ae
Can I track my order?
Yes, once your order is dispatched from our warehouse you will receive an email & SMS from Transguard.
Payment
Sweet Pea accepts online payments via our payment portal gateway Tap.
We accept via our secure payment platform Visa, Mastercard& AMEX.
About Stripe
Stripe is an Irish-American financial services and software as a service company dual-headquartered in San Francisco, United States and Dublin, Ireland. The company primarily offers payment processing software and application programming interfaces for e-commerce websites and mobile applications.
UAE - Cash on Delivery
This option available to UAE based customers at checkout stage please select this option. The courier will carry change to make the process smooth for you.
UAE - Card on Delivery
This option available to UAE based customers at checkout stage please select this option.
Any questions reach out to hello@sweetpea.ae or WhatsApp +971551373434